Legal

Terms of Use

Effective 2 September 2026 · Zeki Tolunay Dönmez, sole proprietor, Türkiye

These terms apply when you use Toneli. By creating an account you accept them. If you do not, please do not use the app.

01 Your account

You must be at least 13 years old, or 16 where that is the applicable age in your country. You are responsible for what happens under your account and for keeping your sign-in details private. One person, one account.

02 Your photographs stay yours

You keep ownership of the photographs you upload and of the results you produce. You are free to use them, including commercially.

You confirm that you hold the rights to every photograph you upload, and that you have the consent of anybody identifiable in it. When you publish to the community you grant us the limited permission needed to store and display that image inside Toneli. That permission ends when you remove the post.

03 Zero tolerance for objectionable content and abusive users

Prohibited content

• Sexual or pornographic material, and any sexualised depiction of a minor.
• Graphic violence, gore, or material that glorifies violence.
• Hate speech, or content attacking people for who they are.
• Harassment, bullying, threats, or targeting an individual.
• Altering a photograph of another person without their consent, and in particular any edit that removes or alters clothing, or that places somebody in a situation they were not in.
• Content that misrepresents a real person, including material presented as a genuine photograph of something that did not happen.
• Impersonating another person or organisation.
• Material that infringes copyright, trademark, or another person's rights.
• Spam, scams, and content promoting illegal activity.

04 Reporting, and what happens next

Every published post can be reported from the app, and any user can be blocked. Blocking is mutual and takes effect immediately. You can also report an AI result to us from the screen where it appears, whether or not you ever publish it.

Removal on report is automatic, so it does not wait for anybody to be awake. The author keeps access to their own post and is told it is under review. If the report was mistaken the post is restored.

We also check every image and its accompanying text before it is published. Content that fails the check is refused; borderline content is held for review rather than published.

05 Enforcement

Enforcement escalates, except where a violation is severe enough to skip straight to the end:

• The content is removed.
• Publishing is disabled. The app continues to work for private editing.
• The account is closed.

Sexual content involving minors, credible threats, and non-consensual intimate imagery are treated as severe from the first instance, and are reported to the authorities where the law requires it.

06 Appeals

If your content was removed or your account restricted and you believe it was wrong, write to support@toneli.app from the address on your account. Tell us what was removed and why you think the decision was mistaken. We keep a record of every moderation action, so the decision can be explained to you and reversed if it was wrong. We respond to every appeal.

07 Legal notices and complaints from people who do not use Toneli

If you are not a Toneli user and content in the app affects you, whether a photograph of you published without your consent or material infringing your copyright, write to support@toneli.app. You do not need an account. Include a link or description of the content and how it affects you. We respond to every notice, and remove content while we investigate.

08 Credits, plans and payments

• AI edits consume credits. Colour and tone presets run on your device and use no credits, though each plan includes a set number of them.
• Subscriptions provide a credit allowance each period, and credit packs can be bought separately. Purchased credit packs do not expire when a subscription ends.
• Purchases are handled by the store you bought from, Apple’s App Store or Google Play. Prices, renewals and cancellation are governed by that store, and you manage a subscription in your Apple account settings or in Google Play.
• Refunds are handled by that same store under its own policy. We cannot issue a refund ourselves.
• Prices and allowances can change. We will tell you in the app before a change affects you.

09 What AI output is, and is not

Results are produced by AI models. They are approximations, not corrections of the record. A model may redraw parts of an image it was not asked to change, may alter faces, and may produce a result that does not match what you expected. Do not use Toneli to produce anything you intend to present as an unaltered photograph of a real event.

10 Availability

The service depends on third-party AI infrastructure and may be interrupted, degraded, or changed. Features may be added or withdrawn. We do not guarantee uninterrupted availability.

11 Closing your account

You can close your account at any time from inside the app: Profile → Settings → Delete Account. You can also write to support@toneli.app from the address on your account. Closing deletes your data as described in the Privacy Policy. We may close an account that repeatedly breaks these terms.

12 Governing law

These terms are governed by the laws of the Republic of Türkiye. Nothing here removes rights you have as a consumer under the law of the country you live in.

13 Changes

If we change these terms we will update the effective date above and tell you in the app when a change is material.